Frequently Asked Questions
Per US Coast Guard regulations we can accommodate 6 passengers per boat. If you are a group of more than 6, ask us about scheduling two boats at the same time for up to 12!
Our offerings are all-inclusive. Each booking includes a pristine Nautique Wakeboat, all gear and lifejackets needed for watersports, fuel, a captain & instructor.
We pick up at 25 West End Ave, Oyster Bay as well as 5 Bay Ave, Oyster Bay. Please check your confirmation email for your pickup location.
Click the ‘Book Now‘ button, choose your session, pick the date and time of departure and you are all set. Our calendar is live, so anything that is showing available is open for booking. Our booking calendar closes 18 hours in advance so if you would like to make a same day reservation or have any questions give us a call (516) 430-0821.
We offer sessions from one hour up to the entire day. If you would like to book 1 hour, 1.5 hours, or 4+ hours please give us a call at (516) 430-0821. Otherwise feel free to book online.
Absolutely! Gratuity for the crew is extremely appreciated and they retain 100% of your tip. Our USCG Captains and crew/instructors have put in thousands of hours to make sure that your experience on the water is one to remember.
Gratuities are at your discretion but typical ranges are 15%-30%+
All of our boat rentals in Oyster Bay are captained by one of our US Coast Guard Captain staff members. At this time, we do not offer bare boat rentals.
Towels, Water, non-spray sunscreen, hat or anything you feel will make your day on the water more comfortable!
Yes. Guests are welcome to bring their own ice and drinks or their own cooler.
Please do not bring drinks that could stain the interior of the boat if spilled (I.E. red wine, etc.)
It should be noted that per our insurance policy, guests at not allowed to participate in water sports activities behind the boat after consuming alcohol.
While we know pets are like family (so are ours), but we do not allow animals on the boat for safety reasons and to preserve the quality of the boat.
Absolutely! Connect to our built in bluetooth speakers to create a day on the water to remember.
We operate rain or shine. We are aware your biggest concerns are likely the weather. Rest assured, if your trip is unable to go out due to storms or dangerous conditions you are entitled to receive a gift card for the booking amount or a 100% refund. If only a portion of the session is able to be completed, a credit for the remaining time will be issued, or a refund equivalent of the amount of time missed.
Cancellations must be made at least 72 hours in advance of your scheduled reservation. After canceling a reservation 72 hours in advance, we will apply your deposit to your next booking or offer a full refund of the deposit amount. Cancellations made less than 72 hours before scheduled reservations will forfeit their deposit. We will always try to fill your spot with another trip. If we are able to do so we will issue a 100% refund.
No fee will be charged for cancellations where our office determines the weather or other conditions deem it unsafe for boating.